I’d love to hear from you
Get in Touch
Reaching out can feel like a big step, and it doesn’t have to be complicated. If you’re ready, you can book your first session online. If you have a question, feel free to email us directly at hello@thehealingvault.ca or fill in the form below and we’ll be in touch.
Have questions? Be sure to check out the FAQ at the bottom of this page.
Frequently Asked Questions
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We primarily work with adults, including women, professionals, parents, and caregivers. Family therapy is also available for families looking to strengthen relationships, navigate difficult dynamics, or work through challenges together.
The Healing Vault welcomes clients of all identities and backgrounds.
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You don’t need to have a diagnosis or know exactly what is wrong before reaching out. Clients come to therapy for many reasons, including anxiety, burnout, perfectionism, caregiver stress, grief and loss, relationship challenges, boundaries, trauma, and major life transitions. Sometimes, you simply know that something isn’t working anymore and you’re ready to understand it differently.
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All sessions at The Healing Vault are offered virtually through a secure online platform. This allows clients across Alberta and Ontario to access care with ease and flexibility.
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Therapy here is collaborative, thoughtful, and human. We’ll make space to understand what’s happening beneath the surface while also working on practical changes you can take into everyday life. You can expect a therapist who is engaged, asks questions, offers perspective, and is willing to challenge you when it may be helpful.
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Yes. Your privacy is an important part of the therapeutic relationship. What you share in therapy is kept confidential, with limited exceptions where disclosure is required by law or professional standards. These limits will be reviewed with you before beginning therapy, and you are always welcome to ask questions about confidentiality or privacy.
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You may connect with our approach if you’re looking for therapy that goes beyond surface-level coping and you value honesty, warmth, curiosity, and thoughtful challenge. You don’t need to arrive with everything figured out, you just need to be willing to start.
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Sessions are available in 50-minute, 80-minute, and extended 2-hour formats. Session length and frequency depend on your individual needs and the work we’re doing together. Most clients begin with weekly or biweekly sessions and adjust over time as their goals evolve.
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Therapy sessions are available in a range of lengths depending on the time and space you need for the work:
50-minute session: $235
80-minute session: $375
2-hour extended session: $550 -
Yes. Receipts are provided after each session for submission to extended health benefits, where applicable. Coverage varies by plan, so we recommend checking directly with your insurer.
If you are considering an 80-minute or 2-hour extended session, we recommend confirming with your insurance provider whether extended sessions are eligible for reimbursement under your plan.
Direct billing is not currently available. We hope to offer direct billing with select insurance providers in the future and will update this information as options become available.
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No referral is required. You’re welcome to book directly when you feel ready to begin.
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We understand that plans can change. We ask for at least 24 hours’ notice when cancelling or rescheduling an appointment. Late cancellations and missed appointments will be charged the full session fee. We recognize that unexpected circumstances can arise and these situations may be considered on a case-by-case basis.
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Getting started is simple. You can book online through our secure booking portal and choose the appointment option that works best for you. Once your appointment is booked, you’ll receive everything you need before your first session.